REFUND AND RETURNS POLICY
Thank you for purchasing products from MILLER DWELLING LLC. We hope you are satisfied with your purchase. If you are not happy with your order, we offer the following return and refund policy.
- 30-Day Return Period
You may request a return within 30 days of receiving your item(s).
To initiate a return, please contact us using the details below within the 30-day period, providing your order number and the reason for the return.
We may be unable to accept return requests made after the 30-day period, unless otherwise required by applicable law or in cases involving product quality issues.
- Return Conditions
To qualify for a return, items must:
Be unused;
Remain in their original condition;
Retain original packaging, tags, and accessories whenever possible;
Be accompanied by valid order information or proof of purchase.
Certain items may be ineligible for standard returns due to hygiene, safety, or other reasonable grounds.
- Refunds
Upon receipt and inspection of the returned item(s), we will verify whether the return meets the eligibility criteria.
If the return is approved, we will process the refund using the original payment method.
Refunds may take some time to appear in your bank or credit card account; the exact timing depends on your bank or payment service provider.
- Return Shipping Costs
Unless the item is defective, incorrect, or otherwise required by applicable law, return shipping costs resulting from personal preference may be the customer’s responsibility.
If the item has a manufacturing defect, was damaged during shipping, or was sent in error, please contact us, and we will provide an appropriate solution based on the specific circumstances.
- Damaged or Defective Items
If you receive an item that is damaged, has a manufacturing defect, or does not match your order, please contact us as soon as possible.
Please provide:
Order number;
Product name;
Description of the issue;
Clear photos of the item and its packaging.
After verification, we may offer a refund, replacement, or other appropriate solution depending on the situation.
- Non-Refundable Situations
To the extent permitted by applicable law, refunds may not be available in the following cases:
The 30-day return period has expired;
The item shows signs of use, damage, or a reduction in value caused by the customer;
Valid order information cannot be provided;
The item falls into a category ineligible for return due to legal requirements, hygiene, safety, or other reasons. This policy does not limit any non-waivable statutory rights consumers may have under applicable law.
- How to Request a Return
To request a return or refund, please contact us via the following methods:
Address: 52089 HIGHWAY 6 APT B214, GLENWOOD SPRINGS, CO 81601, USA
Email: [email protected]
Phone: (833) 324-4055
Please include your order number, product details, and the reason for the return in your email. We will provide you with instructions on how to proceed with the return.
- Policy Updates
We may update this Refund and Return Policy in response to changes in our business operations or applicable laws.
The updated policy will be posted on this page, and the “Last Updated Date” displayed on the page will indicate when the changes took effect.